Corporate Partners
One Step Further is a private registered training organisation proudly specialising in workforce development strategies and training for the tourism industry.
All programs are tailored to meet your business priorities and we will take into account; industry specific needs, industry research, current industry trends and key business priorities.
We can bring a professional and fresh approach to your workforce development needs through a talented network of qualified industry experienced facilitators in every state and territory and the Pacific region.
We have built a strong and loyal reputation as being a provider of quality, motivating and innovative training based on the desired outcomes of our clients. We begin with the end in mind by developing learning outcomes that will develop a “high performance” team to secure a sustainable future both for our clients business and the tourism industry at large.
HOSTPLUS is the national superannuation fund for the hospitality, tourism, recreation and leisure industries. More than 35,000 employers have entrusted HOSTPLUS with the retirement savings of their staff, now numbering 710,000.
With HOSTPLUS there's no costs to your business. We also offer a variety of quick and easy ways to make super payments, and there's a service team dedicated to helping you make super administration easy.
For your staff, HOSTPLUS offers extensive investment options, competitive investment returns, great value insurance, low fees and a range of extra benefits they can enjoy now.
HOSTPLUS supports many industry associations including QTIC, AHA and AAOA.
Ernst & Young is a leader in the provision of professional services in Australia and around the world. In Queensland, our commitment to the tourism and leisure industry is reflected in the fact that we:
-
audit and provide major support for the Queensland Tourism Industry Council
-
are internal auditors and advisers for Tourism Queensland
-
audit the Queensland Tourism Awards
-
have a dedicated Tourism Group that specialises in work with tourism, venues, arts, sports and major facilities. Ernst & Young have over 350 staff in Queensland, with offices in Brisbane, the Gold Coast and Townsville. Our Queensland clients include Virgin Blue Airlines, Brisbane City Council, Queensland Investment Corporation, Tourism Queensland, Flight Centre, Queensland Rail and Warner Village Theme Parks.
Our people have outstanding knowledge of tourism and have the ability to interpret technical solutions into practical outcomes. We ensure our advice targets the things that make a difference to generating immediate results. We are the people who care most about earning our place as trusted and influential advisers to the tourism industry.
QantasLink regional airlines are wholly owned subsidiaries of Qantas and operate in excess of 2,700 flights each week to 54 destinations across Australia . In fact, QantasLink flies more frequently and to more destinations than Qantas domestic.
QantasLink comprises four separate regional airline entities - Airlink, Eastern Australia Airlines, Sunstate Airlines and Impulse Airlines.
QantasLink provides direct employment for more than 1,600 people in both metropolitan and regional locations including Newcastle, Tamworth, Mildura, Hobart and Cairns, and provides indirect employment for hundreds more.
QantasLink customers enjoy a range of benefits available to the Qantas group including: convenient intrastate, interstate and international connections, access to the Qantas worldwide reservation system, affiliation with the oneworld alliance, Qantas Frequent Flyer points, access to Qantas Club lounges, e-ticket availability from most ports to all domestic and selected international ports through baggage check for Qantas domestic and international connections.
When service matters, simply call us on 13ecab (that's 133 222) or go to ecab.com.au Black & White Cabs is one of the largest and most successful taxi companies in Australia. With a fleet of over 900 taxis servicing the Brisbane urban area, it is at the leading edge of innovation and continues to develop transport options in line with the company's strategic objectives. The company prides itself on its commitment to customer satisfaction and its substantial history as part of the growth of Brisbane, is testament to its consistent performance. Black & White Cabs offers a full range of professional and modern taxis services, 24/7 including:
- Wheelchair accessible
- Business Class luxury vehicles
- Maxi Cabs
- People Movers
- Standard Taxis
As a proud member of the broader community and as part of its commitment to corporate social responsibility, we directly support Bravehearts, the Council Cabs (Brisbane) program and the Surf Life Saving Foundation.
Sea World originally opened in 1971 to showcase the Water Ski Spectacular and has since grown to become Australia’s premier marine park. Covering 25 hectares of land, Sea World is located only a few minutes north of Surfers Paradise on Queensland’s Gold Coast. Sea World is a whole world of amazing marine attractions, rides and shows and in 2010 undertook major innovation and refreshment with the opening of the exciting new $6 million family attraction “Castaway Bay” which opened in September 2010 and the stunning new $15 million animal exhibit “Penguin Encounter” which opened in December 2010.
Comprising Sea World, Warner Bros. Movie World and Wet'n'Wild Water World, places a great emphasis on providing relevant and up-to-date training for all staff to maintain the highest levels of guest enjoyment and customer service. To provide the best product, it's important to maintain high levels of professionalism and motivation through regular training.
Regular training is conducted on customer service, workplace health and safety, leadership programs and other operational courses.
Training programs are tailored to the specific needs of each theme park. For instance, training at Sea World covers operating an animal enclosure, providing general animal care, and animal rescue.
Warner Bros. Movie World focuses on entertainment, therefore our training includes voice production and delivery, stunt car driving, and dancing and choreography. Wet'n'Wild Water World's organisational focus is on health and safety, so all lifeguards are required to have current Bronze Medallions and first aid certificates.
Comprising Sea World, Warner Bros. Movie World and Wet'n'Wild Water World, places a great emphasis on providing relevant and up-to-date training for all staff to maintain the highest levels of guest enjoyment and customer service. To provide the best product, it's important to maintain high levels of professionalism and motivation through regular training.
Regular training is conducted on customer service, workplace health and safety, leadership programs and other operational courses.
Training programs are tailored to the specific needs of each theme park. For instance, training at Sea World covers operating an animal enclosure, providing general animal care, and animal rescue.
Warner Bros. Movie World focuses on entertainment, therefore our training includes voice production and delivery, stunt car driving, and dancing and choreography. Wet'n'Wild Water World's organisational focus is on health and safety, so all lifeguards are required to have current Bronze Medallions and first aid certificates.
North Queensland Airports (NQA) includes Cairns Airport and Mackay Airport.
As the company responsible for these vital pieces of regional infrastructure NQA aims to be a valued partner in North Queensland's progress and development.
To achieve this goal NQA works in partnership with the community, stakeholders, employees and shareholders and is committed to building prosperity through investment and development, which in turn facilitates regional economic growth in North Queensland.
NQA recognises the important role of QTIC as Queensland's peak tourism body.
Skyrail is a unique rainforest experience taking you on an unforgettable journey over Australia's World Heritage listed Tropical Rainforest and deep into the forest. Spanning 7.5kms, Skyrail's comfortable six-person gondolas glide just metres above the canopy providing you with uninterrupted views of the rainforest, tropical Cairns and the Tablelands.
Your Skyrail adventure includes time at two mid-stations. Explore the forest floor and take a Ranger guided boardwalk tour at Red Peak Station to learn more about this ancient environment. At Barron Falls Station easy access look-outs reveal spectacular views of Barron Gorge and Falls, while a visit to the Rainforest Interpretive Centre provides a fun and entertaining rainforest learning experience.
Voted Australia's best Major Tourist attraction, Skyrail is recognised as a premiere tourist experience providing a unique rainforest experience available no where else in the world.
Skyrail is the World's Most Beautiful Rainforest Experience.
Events Queensland is a State government-owned company which attracts, supports, grows and promotes successful events.
Through building a dynamic and diverse events calendar, and strategic investment across a range of major sporting, arts, cultural and lifestyle events, business events and regional events, Events Queensland supports regional economies and showcases Queensland as a place where events shine.
From major international tournaments to small community-run festivals, all of these events share a common goal - to boost the social and economic prosperity of Queensland.
Events play a vital role in attracting visitors to Queensland and supporting the state's tourism industry - an industry that sustains more than 200,000 direct and indirect jobs and 115,000 businesses. Events not only deliver an economic boost to Queensland of almost $1 billion a year, they make a strong and positive statement about communities all over the State.
Brisbane Airport Corporation (BAC) is a fresh, dynamic organisation operating an airport at which around 8000 people work full-time every day. Jobs generation at the airport has continued to grow faster than the national average, as BAC realises its vision to transform Brisbane's city airport into Brisbane Airport City, a 24-hour global trade and commerce centre. As the prime gateway to Queensland, Brisbane Airport strives to give each of its 13 million annual passengers efficient, comfortable and world-class service. For growing numbers of international passengers, it is the first taste of Australia, and BAC seeks to combine Queensland's world-famous lifestyle and casual image with its hard-earned reputation for smart, efficient and pro-business facilities.
Brisbane was judged Australia's Best Major Airport for Excellence in Aviation. The prestigious title was awarded for BAC's many successful partnership initiatives with business, industry, government and the community, particularly the increasing suite of international airlines which use the airport.
Brisbane Airport is an economic driver of tourism and trade in Queensland, contributing to economic development and regional prosperity.
The airport is rapidly becoming "more than just a place to catch a plane". Already a preferred business location, Brisbane Airport recently unveiled Number 1 Airport Drive, a visionary mixed-use concept of superb leisure, sport, tourism, retail and services.
Flight Centre Limited (FLT) is one of the world's largest travel agency groups, with more than 2000 leisure, corporate and wholesale businesses in 11 countries.
FLT's rapidly expanding network now extends throughout Australia, New Zealand, the United States, Canada, the United Kingdom, South Africa, Hong Kong, India, China, Singapore and the United Arab Emirates.
In addition, the company's global corporate travel management network, FCm Travel Solutions, extends to more than 70 other countries through strategic licensing agreements with independent local operators.
After starting with one shop in the early 1980s, FLT has enjoyed remarkable ongoing growth.
The company employs more than 13,000 people globally and has more than 30 brands, including the flagship Flight Centre leisure brand.
FLT has twice been judged Australia's best employer, in addition to claiming a number of other employer and travel agency awards in Australia and overseas.
The company listed on the Australian Securities Exchange in 1995.
Jupiters Hotel & Casino, in the heart of Queensland's glorious Gold Coast, is the focal point of entertainment and excitement in Australia's favourite holiday playground. The complex caters for tourists, business people and locals alike in the dominating landmark building located on the Gold Coast Highway at Broadbeach. Jupiters Hotel & Casino comprises many facets including Hotel Conrad with 594 guestrooms, a 24 hour casino, a state of the art theatre which seats 1125 and plays host to our own exclusive stage shows and headline acts. There is also five award winning restaurants and nine bars with something to suit all tastes and budgets.
As one of the Gold Coast's largest employers with more than 2,300 employees, Conrad Jupiters has its own in-house training school which runs continuous courses throughout the year covering topics from guest service right through to leadership and management skills. Conrad College is a highly respected training college in its own right offering apprenticeships in commercial cookery.
Since commencing operation in 1985, Jupiters Hotel & Casino has played a major role in the Gold Coast community and strongly believes in giving something back to the community in which the company operates. Not only does the casino contribute 1% of its gross revenue as part of the Jupiters Casino Community Benefit Fund but over and above this commitment, Conrad Jupiters regularly supports many sporting, cultural, and community activities including many local events and sponsorships of a number of high profile events on the Gold Coast such as the Indy 300 and the Magic Millions racing carnivals.
The Queensland Parks and Wildlife Service (QPWS), an entity of the Department of National Parks, Recreation, Sport and Racing (NPRSR) are charged with the conservation and management of the protected area estate, building resilience in natural systems and providing safe, substantial and sustainable benefits to the Queensland community.
Queensland is one of the most naturally diverse places on earth, containing five out of the sixteen Australian world heritage properties (the wet tropics, Fraser Island, the Great Barrier Reef, the Riversleigh fossil site and the Gondwana rainforests). Along with these world heritage properties, QPWS currently manages around 12.5 million hectares of parks and forests comprising nearly 7% of Queensland. In addition, QPWS manages around 72,000 square kilometres of State Marine Parks and jointly manages a further 345,000 square kilometres of Great Barrier Reef Marine Park with the Commonwealth.
Hamilton Island is nestled amongst the Whitsunday Islands at the edge of the World Heritage listed Great Barrier Reef. Direct flights from Sydney, Melbourne, Brisbane and Cairns makes getting there a breeze.
When you arrive, you'll discover that the utmost care has been taken to preserve Hamilton Island in it's natural state. In fact, over 70% of the island has been preserved so that visitors can continue to enjoy the unspoilt nature trails and secluded cove hideaways on the many bushwalks around the island.
On Hamilton Island you'll be spoiled for choice with over 40 different activities to enjoy, including daily trips to the Great Barrier Reef and Whitehaven Beach . You'll also find a range of accommodation to suit every taste and budget, 6 pools, 10 restaurants and 6 bars.
If you're planning a conference, at Hamilton we have 9 specialist conference rooms capable of hosting from 10 to 1,000 delegates.
Of course, if you're planning you're biggest day of all, the island has a beautiful chapel, celebrants, it's own florist and professional photographers. And best of all your honeymoon can start the moment your ceremony finishes.
Whether you're looking for plenty to do or nothing to do, Hamilton Island is perfect for both. Little wonder they call Hamilton the island that's spoiling Australia .
Norton Rose is a leading Australian commercial law firm and one of the few firms to offer a national team of experts dedicated to understanding and serving the dynamic Tourism and Hospitality industry.
Our lawyers have been trusted advisors to many of the major players in the QLD Tourism and Hospitality industry for many years and know what it takes to assist industry participants through every stage of their business lifecycle. Whether it be starting at the design and construction phase, obtaining the appropriate approvals, liquor and gaming licences, building, environmental and health certificates and then consulting on operational and managerial issues or restructuring by acquisition or disposal, Norton Rose can assist.
Our clients and independent surveys regard our people as easy to do business with, available and accessible as well as having a superior track record of careful planning, actively managing costs and adding value.
Discover for yourself why Norton Rose is considered the Intelligent Alternative.
TPD Media is a fresh and exciting new entity in the arena of corporate and broadcast production.
Formerly The Production Department, TPD Media has the technology, people and drive to deliver complete and creative media solutions for business.
The company has already established itself as a force to be reckoned with in the media world. As creators of Queensland's best-loved lifestyle programs, The Great South East, Queensland Weekender and Creek to Coast, TPD Media is proud of its reputation for world-class television production.
That reputation, backed by a commitment to leading edge technology and technique, has already secured the company a stable of major industry leaders as clients.
In the tourism market, North Queensland operators, Quicksilver and Fantasea; Tourism Queensland; and Hamilton Island Enterprises have called on TPD Media to concept and create a broad range of media projects and TVC's.
