QTIC - Queensland Tourism Industry Council

Special Discounts!

Improve your staff management know-how  

SkillShots are online courses in Human Resource management to assist tourism and hospitality businesses in addressing staff shortages.  The cost of replacing one operational staff member could be up to $10,000*.  Studies have shown that businesses that adopt more effective staff management practices can avoid the high costs of staff turnover.  

Courses Offered 

• Recruitment and Selection
• Introduction to Performance Management
• Time Management 

Click here for course outlines.

Course Highlights

• Quick - courses can be done in 20-minute segments.  Depending upon one's individual learning style, most courses can be completed in approximately 3 to 4 hours.
• Convenient - do the courses in the comfort of your home or office.  No need to travel to a training venue to gain valuable know-how.
• Customised for the tourism and hospitality industry by QTIC using the
  Australian Institute of Management’s professional course materials.

Click here for computer requirements.

Discounted Course Fees

Courses are normally $99/person/course.  QTIC is now offering these courses at specially discounted rates.  The following course fees include GST.

• QTIC members: $55/person/course 
• RTO and Industry Associate members: $80/person/course
• Non-members: $95/person/course
• 3-For-1 Deal!  Register for 3 courses, get a 4th course FREE!**  

Feedback

"I have just completed the Time Management course and found it very useful.  It will assist me greatly in my position." Luke Ashford, Food and Beverage Manager, The Point Brisbane.

"The course was very informative and took up little of my time which, as you know, is of importance to everyone.  I learned a great deal in a short time.  The dot points and direct, straight-to-the-point common sense information was good.  I would recommend this to other colleagues." Margie Ryder, Event Coordinator, Julia Creek Dirt & Dust Festival.

"I found the courses to be up-to-date and highly relevant and being able to do it in my own time and with flexibility made it easy to work through.  I especially like the additional articles and papers that are provided throughout the course, as they are excellent background material to apply to your business, as well as aspects of your personal life.  It's great when learning can be convenient and fun.  Well done!" Isabel Beckermann, Project Officer, Queensland Tourism Industry Council 

How to Register

Download and complete the  registration form and then fax to: 07 3236 4552, or mail to: c/o QTIC, PO Box 13162, George Street, QLD, 4003.

For queries email info@qtic.com.au or phone: 07-3236-1445.

* Reference: "Labour Turnover & Costs In the Accommodation Industry" Research Report, Tourism and Transport Forum Australia, Nov 2006 

**Register for 3 courses, and an additional staff can do 1 of the above courses of your choice for free!