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AussieHost is a comprehensive program designed to upgrade the standards of service and hospitality provided to a customer in any service environment throughout Australia. AussieHost Trainers must have strong facilitation skills to deliver inspirational workshops aimed at stimulating and engaging participants. The Benefits of Becoming an accredited AussieHost Trainer
AussieHost Trainer Accreditation ProcessTo become an accredited AussieHost trainer, individuals must complete an accreditation process:
Download the AussieHost Trainer Certification Process What is involved in being an accredited AussieHost Trainer
What is the AussieHost Trainer Program?AussieHost insists on a high standard from those trainers who facilitate the one-day training workshop. A two-day "Trainer Training" course is compulsory for all those trainers who aspire to facilitate AussieHost. Trainer training is for those trainers who ideally have three years recent and relevant experience in customer service within a service industry and currently hold as a minimum, a Certificate IV in Training and Assessment. The program provides all trainers with the opportunity to participate in the AussieHost One-day workshop as a participant, and goes on to offer trainer support and development in specific AussieHost training techniques. Day two is a train-the-trainer day focusing on the AussieHost course content and delivery style. Progressively during the two-day Trainer training workshop, the AussieHost National Trainer assesses all potential trainers for suitability as AussieHost Trainers. Successful candidates receive initial accreditation that entitles them to facilitate up to three workshops in preparation for full accreditation assessment by AussieHost National. Through continual performance management, AussieHost ensures that each member of the AussieHost network reaches his/her potential. This is achieved by monitoring every trainer as an individual and collectively as part of a team. How AussieHost Trainer Training provides a "Quality Assurance Mechanism"AussieHost Trainer Training has provided AussieHost National with a quality assurance mechanism. It has ensured that the program is delivered not only by capable and qualified trainers, but by dynamic and inspiring facilitators. It is crucial that the program is delivered by trainers who are "people orientated" and are genuinely interested in and at ease socially with others. Trainers must model the attitude and interpersonal skills covered in the program. The two-day Trainer training has been successful in achieving this goal. The availability of ongoing professional development for these leaders has ensured that the Trainers remain motivated, interested in matters relating to the subject matter of their training and up to date with the industry trends, and communication theory. The success of AussieHost has, primarily, been based on the interpersonal and facilitation skills of the AussieHost trainer. How do I become an Accredited AussieHost trainer?The next AussieHost Train the Trainer workshop will be held in Brisbane on 23 & 24 September 2010. This two day program runs from 8.30 am - 5.00 pm which is inclusive of materials and refreshments (morning/afternoon tea and lunch). Please see attached sheets for more detailed information: AussieHost Trainer Certification Process AussieHost Trainer Nomination Form & Agreement Train The Trainer Registration Form - 23/24 September 2010 How much does AussieHost Trainer Training cost?All prices include GST.
Australian Institute of Professional Facilitators
The AIPF is Australia’s fastest growing network for learning service providers and focuses on providing networking and development opportunities as well as a wide range of benefits. A part of our agreement, AussieHost trainers are welcome to join AIPF as a Member at the Associate Member rate (ie $165 – a saving of $110) and receive all the benefits of a full membership. Here are some great reasons to join Australia’s fastest growing network of learning and development professionals: AIPF offers their members:
See the AIPF website for more details. |
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AussieHost and the Australian Institute of Professional Facilitators (AIPF) have recently formed a partnership to support the professional development of Aussie Host trainers. The Partnership is based on the recognition that professional development of AussieHost Trainers will enhance the quality of AussieHost workshop delivery with the ultimate goal of increasing the standard of customer service throughout Australia.
