Projects & Services

Advocacy & Industry Policy

Advocacy
QTIC is the state peak body for tourism. We are a not-for-profit membership organisation representing members' interests - both large and small - and maintain strong industry representation in all relevant forums. QTIC is owned and governed by the industry through member based councils, boards and committees. QTIC reflects the views of the industry at all levels throughout Queensland and works closely with the media, key federal and state government agencies, Ministers and officials. As the industry's principle advocacy force, QTIC is constantly before governments seeking the best outcome for tourism and for Queensland.
DestinationQ is a partnership agreement between the Queensland Government and the state's tourism industry (represented by Queensland Tourism Industry Council) which recognises tourism as one of the four pillars of the economy.
List of QTIC Policy Submissions
One of QTIC's objectives is to give the state’s tourism sector a unified voice in all important negotiations and policy-making processes which could impact on the welfare of the communities that rely on tourism. QTIC is heavily involved in collaborating with industry and providing a voice for the industry.
Committees
QTIC is involved in numerous industry committees to ensure appropriate participation in all areas relating to tourism issues.

Sustainable Businesses

Queensland Tourism Accreditation Program promotes accreditation standards to tourism businesses; assists businesses identify appropriate accreditation programs; assists businesses with their accreditation including accessing business development programs and resources; and works with stakeholder to facilitate the uptake of accreditation by tourism businesses.
Ready, Set, Go! mobile app
The Ready, Set, Go! mobile app is an invaluable tool for tourism businesses to get prepared for severe weather events and help them manage their business in times of crisis.
QTIC Business & Mindset Barometer
The QTIC Business & Mindset Barometer is a diagnostic tool which provides an objective organisational assessment and evaluation report.
QTIC believes for Queensland to remain competitive, the industry needs to reshape existing product and better manage the overall tourism experience. Easy to say – but how do we do this? This program has been developed to provide a business framework that will help operators know where to look for information and then understand your market in order to make sound and informed commercial decisions.
Tourism Volunteering Portal
The tourism volunteering portal provides a central point for travellers, new and experienced volunteers to find out about upcoming volunteering opportunities in tourism destinations or their local tourism industry.
The QTIC Tourism Indigenous Employment Champions Network increases operator’s awareness of how to encourage and maintain increased participation of Indigenous Australians within mainstream tourism businesses, which is delivered through a series of networking events and opportunities, and a team of volunteer champions.
Visitor Safety
This Water Safety Handbook has been updated as part of the ongoing priority that Tourism Industry stakeholders have towards achieving the aim of 'Zero water deaths' held by the Queensland Visitor Safety Working Group.
Connecting Tourism for Business Success
Connecting Tourism for Business Success is a useful one-stop-shop guide for every business in the tourism industry.
Staff Management Tool Kit
QTIC is linking with key HR experts from all sectors of the tourism industry to create resources that will enable all businesses to facilitate better HR management.
Templates to Assist Employers with Staff Management
Here are some free, handy, downloadable templates to help tourism and hospitality industry businesses improve staffing management. Developed by industry for industry, the following resources can be easily adapted by businesses to suit their own needs.
Making sense of Carbon Price Information Fact Sheet developed by QTIC is now available to assist tourism businesses better understand the business impact relating to Carbon Pricing and bottom line.

Workforce Capacity

QTIC Workforce Capacity is a planning advisory body serving the wider tourism and hospitality industry in Queensland. Workforce Capacity is also the lead agency in addressing workforce challenges, guiding government policy and influencing public funding for training.
The Registered Trade Skills Pathway (RTSP) enables current casual cooks to up-skill and gain the SIT30713 Certificate III in Commercial Cookery.
Career Information
Jobs in Tourism and Hospitality - find out how to employ the best people or place an advertisement for your positions vacant.
The QTIC Tourism & Hospitality Best Practice Guide provides guidelines for Tourism Industry employers on how to recruit, train and create an engaged and motivated workforce.
QTIC's Workforce Development Plan is used to inform the work carried out under the DestinationQ partnership agreement. QTIC will also use the Plan in our approach to addressing a range of labour and skills issues on behalf of the Queensland tourism and hospitality sectors.
QTIC is delivering Skills Advisory services to Queensland tourism and hospitality businesses through the Workforce Futures program in partnership with Service Skills Australia.
Pre-qualified Suppliers (PQS) are registered training organisations approved by the Queensland Government to deliver publicly-funded training and assessment services.
The annual QTIC Salute to Excellence Award provides an opportunity for Queensland state and non-state secondary schools to have their tourism, cookery and food and beverage students recognised for outstanding achievement.
Dr Vicky Wang, educator of Mandarin language
QTIC has secured funding to enhance the level of proficiency of tourism operators to provide products and services that meet and exceed the expectations of Chinese visitors.
Hotels, motels, serviced apartments and other tourism accommodation providers across the Northern Territory, Broome, Kangaroo Island, Tropical North Queensland and the Whitsundays will be able to employ seasonal labour from Pacific countries and East Timor from 1 July under the three year trial.
Training Framework
From VET to traineeships through to apprenticeships QTIC can help advise on these areas.
Following the Workforce Development Plan, QTIC has identified the need to provide professional development activities for trainers and assessors in the vocational education sector. Discussion has also been held as to how QTIC might provide better value for money to its members and offering PD opportunities may address this need.
The aim of the Mature Age Project (MAP) is to raise industry awareness of the ageing population and promote the benefits of older workers (45 years of age and above).
Immigration
QTIC uses its participation in the Immigration Outreach Officer Program to better support employers.

Industry Engagement

Special Interest Groups
QTIC's Special Interest Groups enable you to receive tailored information relevant to your business and interests. Become an active member and join these groups to ensure you get the latest updates and have your voice heard!
Associations Council
QTIC's Associations Council consists of highly diverse industry sector bodies who meet bi-monthly to discuss state-wide issues of significance.
QTIC coordinates the network of Queensland's 13 Regional Tourism Organisations (RTO) by attending regular meetings and providing a secreteriat function. This affords QTIC the opportunity to report on state and federal policy issues while enabling the organisation to draw on the significant regional expertise among the group.
The Bed & Breakfast and Farmstay committee - a sub-committee under the QTIC Board - is responsible for enhancing representation within this sector and identifying opportunities for the growth of the sector.
Queensland Tourism Industry Council (QTIC) has implemented a Drive Alliance committee designed to inform the implementation of the Queensland Government’s Queensland Drive Tourism Strategy 2013 – 2015 and address other Queensland drive tourism issues. The QTIC Drive Alliance is a sub-committee which sits under the QTIC Board.
The QTIC Young Professionals Mentoring Program allows a competitive edge for employees in the industry who are 35 years or younger to gain professional development, knowledge and skills through the sharing of information and experience with a matched senior industry professional.
QTIC continues to achieve our vision as “The Voice of Tourism” through a strong media presence across local, state, national and international media. QTIC understands the importance of maintaining tourism’s public profile through exposure across traditional and digital outlets.
QTIC social media channels provide information, updates and industry news relating to members and the wider Queensland tourism industry.