There are a number of existing programs available that offer online workshops and courses to individuals and businesses in response to the COVID-19 pandemic. We have compiled a list for you below of programs which cover topics such as: managing cash flow, business planning and development, social media, being domestic tourism ready, government support available, COVID-19 best practices and more. 




Business Queensland

Mentoring for Growth

Coronavirus (COVID-19): Business support

The Mentoring for Growth program currently has more than 50 mentors ready to connect with impacted small businesses.

Mentors are available to provide tailored support including financial mentoring and business planning.

TAFE Queensland

Micro- credentials

In response to the COVID-19 pandemic, TAFE Queensland, in conjunction with the Queensland Government, is offering a range of education and training to support individuals, and small, medium and large businesses.

TAFE Queensland

Financial Resilience Webinars

Repositioning Your Business in a Post-COVID-19 World.

Chamber of Commerce and Industry

On Demand Webinar Series

Explore our COVID-19 webinar series designed to support small business during these trying times.

Sunshine Coast Council

Professional Advice Support Program

Council will fund the Professional Advice Support Program which is designed to connect critically impacted local businesses to confidential professional advice to support them through the business impacts resulting from the COVID-19 crisis.

Eligible businesses will be able to access up to one (1) hour of professional advice at no charge in three categories:

  • Accounting and insolvency
  • Human resources
  • Legal services

Tourism Tropical North Queensland

COVID-19 Immediate Response Action Plan for Tourism Businesses

Priority 1: Pivot and Innovate your Experience

Priority 2: Communicate, Communicate, Communicate

Priority 3: Stay Active on Social

Priority 4. Self-Care

Townsville Enterprise

Business Assist Hub Webinars

Townsville Enterprise has created a unique Business Assist Hub to help you manage your day to day operations with free professional support.

Australian Tourism Export Council

Build Back Better/ Road to Recovery series

Build Back Better Webinars (BBB) - ATEC will continue to deliver our webinar leadership series where members can gain insights from our panellists as they discuss a range of industry-relevant topics & challenges we are all facing.

Road to Recovery Tourism Tutorials (R2R) - a 36-week program designed to provide our industry with all the necessary tools in order to be ready for the bounce back. The Road to Recovery Tourism Tutorials are just 45 mins, are free of charge and will be hosted every Thursday at 2 pm (AEST).

Queensland Tourism Industry Council

QTIC Micro-Credentials

The Queensland Tourism Industry Council (QTIC) endorsed micro-credentials offers alternative current skilling solutions that provides direct benefit to tourism and hospitality businesses, and their workforce.

The program aims to provide an opportunity to support changing workplaces by enabling the provision of focused training in specific skills to better support employees and businesses to adopt innovations and improved productivity.

Queensland Tourism Industry Council

Tourism Industry Business Capability Resources

Digital Ready

Trade Ready

The Queensland Government allocated $3,000,000 (GST Excl) from the Growing Tourism Infrastructure (GTI) Fund to deliver a business capability development program for the tourism industry over a three year period from August 2018 – June 2021. The objective of the program is to practically assist the Queensland’s tourism industry to build its capability so businesses are more competitive, adaptive and resilient and visitors can enjoy a consistently high standard of experience across the state.

Queensland Tourism Industry Council

Tourism Industry Business Capability Development Program

The 2020-2021 Queensland Tourism Industry Business Capability Program (TIBCP) will offer four live webinars delivered by tourism industry specialists that will commence early July 2020, on the following topics:

  • COVID reopening preparation,
  • Pivoting product and innovation,
  • Domestic trade and distribution, and
  • Domestic marketing.

Businesses that unable to participate in the live webinars will be able to locate and view the recorded webinars from the QTIC website.

Four sessions of one-one-one online coaching will be available to eligible tourism and hospitality businesses that have participated in or viewed, one or more of the four webinars outlined above.

Tourism Australia

TA Webinar Series

Tourism Australia is hosting a series of webinars on the coronavirus each week. Please subscribe to Essentials to get updates on how to register for future webinars.

Tourism and Events Queensland

Webinar Series

EQ’s annual Conversations with Industry events will again roll-out across the state this year, linking tourism and events businesses with latest insights, TEQ’s marketing activities and opportunities to get involved.

The Conversations events will be delivered virtually for the first time, with presentations specifically tailored to the needs of the businesses in each region and interactive sessions including the opportunity to ask questions.

Trade and Investment Queensland, Study Queensland

Launch U Trade Accelerator Program

The Launch U Trade Accelerator (LTA) is designed to connect Queensland exporters with Queensland’s diverse talent pool. The LTA is a virtual program enabling exporters and trade professionals to engage teams of students to conduct international market research and provide recommendations for international business growth. If you are interested in being part of the program and would like more information, please express your interest below.

Queensland Tourism Industry Council


The COVID Clean Practicing Business program is a FREE checklist for tourism businesses. 

COVID Clean has been designed to support businesses in their efforts to stop the spread of COVID-19 and to provide an assurance to visitors that these steps are being taken. It acts as a checklist that will guide tourism businesses through the recommended steps to return to business. It is designed to be in compliance with QLD Health directives, and recommended Workplace Health & Safety and infection control standards and has been specifically tailored for tourism businesses.

Queensland Tourism Industry Council

COVID Safe Industry Approved Plan

QTIC has worked with diverse industry stakeholders, health professionals from Mater Health, Griffith University and the Queensland Government to prepare a suite of resources to assist tourism, hospitality and events businesses to be ready and compliant. By implementing the principles of safe operations in each business we can keep customers and staff safe and ensure a speedy recovery of our industry and our economy.