The COVID Clean Practicing Business program is a FREE checklist for tourism businesses. COVID Clean has been designed to support businesses in their efforts to stop the spread of COVID-19 and to provide an assurance to visitors that these steps are being taken. It acts as a checklist that will guide tourism businesses through the recommended steps to return to business. It is designed to be in compliance with QLD Health directives, and recommended Workplace Health & Safety and infection control standards and has been specifically tailored for tourism businesses. 


What does COVID Clean cover? 

  • Addressing pre-screening, social distancing, enhanced hygiene and Workplace Health and Safety requirements 
  • Training your staff on infection control and hand and respiratory hygiene  
  • Training your staff on new health and safety procedures specific to your operation 
  • Creating cleaning policies, procedures and checklists tailored to your business 
  • Creating a COVID19 Risk Register  
  • COVID Clean will also guide you through developing your own COVID Safe Business Plan to protect your staff, your guests, and your business  


Completing COVID Clean will provide you with: 

  • A downloadable and editable plan and checklist for COVID19 Business Cleaning Policy and Procedures 

  • A downloadable and editable COVID19 Risk Register  

  • Use of the COVID Clean logo  

COVID Clean is tailored to the health directives specific to the individual states and territories. If your business has operations in multiple states and territories, we recommend contacting the Australian Tourism Industry Council (03 9978 6802 or to ensure you address all criteria relevant to your operations.


Globally recognised through the WTTC Safe Travels program

The COVID Clean Practicing Business program has been recognised by the World Tourism and Travel Council's (WTTC) Safe Travels program. WTTC has designed the Safe Travels stamp to allow travellers to recognise companies around the world that have adopted standardised global health and hygiene protocols - so consumers can experience 'safe travels'.

To qualify for the WTTC Safe Travels stamp, you must:

Given all requirements are met, the WTTC Safe Travels stamp is provided upon completion of the COVID Clean Practicing Business module to display alongside the COVID Clean logo. Current COVID Clean operators can obtain it by re-opening their application in the online portal. Applicants new to the Quality Tourism Framework can create an account and apply here.


How do I apply? 

If you are NOT already registered for the Quality Tourism Framework (QTF): 


If you do not already hold accreditation through a QTF (Quality Tourism Framework) program, you will need to create a QTF account via the Quality Tourism Australia registration page. Click here to create an account. Once you have created your account, you will need to log in and apply for the COVID Clean module. Simply scroll to the bottom of your dashboard where you will see a box labelled “Apply for”, select COVID Clean from the dropdown menu and click “APPLY”.  

What are the QTF programs?:

  • Quality Tourism Accredited Business program (previously ATAP)  

  • Star Ratings accreditation  

  • The Queensland Tourism Awards  

If you ARE already registered for the Quality Tourism Framework (QTF):

If you are already accredited through a QTF program, or if you have previously applied for the QLD Tourism Awards, you will have an existing account. Log in to your existing account to apply for COVID Clean or contact QTIC to gain access:

Once you have accessed your accreditation dashboard, simply scroll to the bottom of your dashboard where you will see a box labelled 'Apply for', select 'COVID Clean' from the dropdown menu and click 'APPLY'.  

For any questions regarding registrations and access to the portal, please contact:   

In addition, the QTF platform provides access to this resource: COVID19 Business Recovery Plan. The COVID19 Business Recovery Plan is an additional free resource available through the QTF platform. It is designed as a self-led business development tool which supports businesses to undertake critical thinking on the current situation and recovery options during the various stages of restrictions being lifted. 

The Recovery Plan focusses on five key activities: 
  • Assess the current situation 

  • Business continuity action plan 

  • Staff management 

  • Financial analysis 

  • Operational recovery 

  • Marketing and communications 

Completing the COVID19 Business Recovery Plan will provide you with: 

  • A downloadable and editable Business Recovery Plan prefilled with your responses 

Note that completion of the COVID19 Business Recovery Plan on its own does not provide accreditation and does not entitle use of the COVID Clean logo.