QTIC extends an invitation to members and industry colleagues to attend our Building Queensland’s Tourism Workforce Networking Event on Monday 19 March 2018 at TAFE Queensland (Brisbane Campus – South Bank).

QTIC is committed to working in partnership with industry stakeholders and the government to build a skilled workforce that meets the growth increasing demands of our industry. This event will provide a fantastic opportunity for tourism and hospitality teachers, trainers, business owners and HR Managers to connect and discuss issues, challenges and opportunities facing workforce training and development within the Queensland tourism landscape.

Hear from guest speaker,  the Hon. Shannon Fentiman, Minister for Employment and Small business and Minister for Training Skills and a panel of industry leaders and enjoy complimentary drinks and cocktail food.

We look forward to seeing you there.

For any school teachers and trainers attending, we will provide a Cerfitifcate of Attendence for Professtional Development. 

Event Details: 

When: Monday 19 March 

Time: 5.30pm to 7.30pm 

Where: TAFE Queensland, Brisbane Campus 66 on Ernest


Panel Spakers


Minister for Employment and Small Business and Minister for Training Skills, Hon. Shannon Fentiman
Shannon holds a Bachelor of Laws (First Class Hons) from QUT and a Master of Laws from Melbourne University. She was admitted as a Legal Practitioner in 2007. Shannon is committed to social justice and throughout her career has worked to improve the lives of working people. She is passionate about fighting discrimination and unfairness at work and in the community. Prior to her election to the Queensland Parliament as the Member for Waterford, Shannon worked as a solicitor for Hall Payne Lawyers. She has considerable experience in employment law having previously worked as an industrial advocate and as a Judge's Associate in the Supreme Court of Queensland to her Honour Justice Atkinson.

Caroline Smith, Executive Director, Jobs Queensland
Dr Caroline Smith is the Executive Director of Jobs Queensland, a statutory entity set up by the Queensland Government in 2016 to provide independent advice on skills demand, future workforce development and traineeships and apprenticeships. Caroline has more than 20 years of experience working in the areas of skills and workforce development, employment, labour markets and workplace relations. Before joining Jobs Queensland, Caroline was Deputy CEO of the National Employment Services Association and also an executive in the Australian Government’s Australian Workforce and Productivity Agency (AWPA, formerly Skills Australia) with responsibility for the National Workforce Development Strategy. 

Caroline’s career has spanned government, industry and academia. Caroline completed her PhD at the University of Strathclyde, Glasgow and was the 2012 Australia-US Fulbright Professional Scholar in Vocational Education and Training (VET). 

Mac Wahlheim, previous Salute winner, Young Tourism Leader and Duty Manager at Sanctuary Cove Resort
Mac is well on the way to fulfilling his dream of becoming a hotel general manager, with an impressive track record in the tourism industry. He started as a trainee at the age of 15, and has moved through varied roles in exciting tourism properties including the Radisson Resort Gold Coast, Mercure Gold Coast, Emirates Wolgan Valley Resort, Hayman Island Resort and Spa, and Meriton Suites.

Currently, Mac is Manager on Duty at the InterContinental Sanctuary Cove Resort on the Gold Coast. Mac is a recipient of the Queensland Tourism Industry Council’s Salute to Excellence Award which recognises outstanding students in tourism and hospitality.

Melissa Ogden, Talent and Culture Manager -Brisbane 

Melissa Ogden is people-orientated Talent and Culture professional with a strong background in customer service and people management. She believes in the necessity for Human Resources to be a strategic business partner and recognises the value of aligning Talent and Culture strategies and goals with those of the business. Melissa passion lies in understanding the importance of future proofing businesses by investing in its people and having a strong focus on job fit, learning and development and staff engagement to strategically drive retention and engagement. 

In her current role as my Talent and Culture Manager – Brisbane Melissa oversees the Talent and Culture functions across eight properties. Talent and Culture support to five hundred AccorHotel employees across six properties in Brisbane and two on the Sunshine Coast. Melissa’s primary focus is working to drive engagement, employee satisfaction and retention across Novotel Brisbane, Mercure Brisbane, Ibis Brisbane, The Sebel Brisbane, The Sebel Quay West Brisbane, The Sebel Noosa, The Sebel Maroochydore and Ibis Styles Brisbane. 


Venue Sponsor 



Please contact QTIC’s Ainsley Millar via events@qtic.com.au or call 07 3236 1445 for further information.