Access for All: A free inclusion and accessibility webinar series

Whether your business is advanced in its accessibility journey, or just starting out, QTIC’s free Access for All webinar series will deepen your understanding of inclusivity in the tourism landscape.

Presented by experts from QTIC and Inclusion Access, explore a range of different accessibility topics and begin creating meaningful outcomes for your guests, staff, and business.


Meet the Access for All webinar series presenters


Accessible Tourism program

Stand out as an inclusive business with the QTIC Accessible Tourism program. An online toolkit that pinpoints your businesses' accessible features, while identifying the low-cost, high-impact improvements that can be made to enhance the guest experience for all. 


Webinar 1: Better understanding disability and access

Take a walk in the shoes of someone else with the Better understanding disability and access webinar. Hear from Inclusion Access experts as they share some of the barriers and challenges people with disability face when wanting to travel. Discover opportunities for improvement to better ensure your premises and guest experiences are more widely accessible.

Date: Wednesday 28 February
Time: 12:00 - 1:30 pm
Venue: Online webinar


Webinar 2: The legal case for accessibility and inclusion

Improving accessibility is a great way to make Queensland a more welcoming destination, but did you know that accessibility can also be a legal requirement? Join Inclusion Access experts as they explain the rights and responsibilities of businesses, outlining the essential do’s and don’ts of accessibility in Australia.

Date: Wednesday 20 March
Time: 12:00 - 1:30 pm
Venue: Online webinar


Webinar 3: Empowering inclusive communication

At the core of every successful business is the ability to communicate effectively with customers. The Empowering inclusive communication webinar equips tourism operators and their staff with the knowledge and skills needed to engage in successful and inclusive communication. Inclusion Access experts will delve into key messaging tools such as Auslan, positive customer service, and easy read text.

Date: Wednesday 17 April
Time: 12:00 - 1:30 pm
Venue: Online webinar