Frequently Asked Questions

Awards

Visit http://www.qtic.com.au/queensland-tourism-awards  to find out more about industry award programs.

For information on the Queensland Tourism Awards, visit www.queenslandtourismawards.com.au

Business Support

You can access the QTIC Projects and Business Support Summary which includes a snapshot of our current programs for members and the wider tourism industry.

Alternatively, please contact us and discuss how QTIC can support you and your tourism business.  Phone (07) 3236 1445, email info@qtic.com.au or send us a direct message via our Contact Us page.

QTIC is the peak industry body for tourism in Queensland.  A private sector, membership-based organisation, QTIC represents the interests of the tourism and hospitality industry across the state. QTIC’s primary objective is to achieve the best outcomes from Queensland’s tourism potential.
 
QTIC can assist in supporting tourism businesses in many ways including advocacy, education and advice, training opportunities, professional development, networking and industry event hosting and membership services.  In return, QTIC members receive the following benefits:
 
Influence
Tourism operators are affected by a large range of government policies, laws and regulations. The future of our industry is influenced in no small measure by decisions that governments and government agencies make – occasionally without recognising the impact such decisions may have on our industry. Tourism must remain vigilant and continuously present its case in every policy industry, QTIC maintains a consistent and credible industry presence at every level of government.
 
Business Improvements
QTIC supports business growth, assists operators in addressing development challenges and identifies new opportunities for the industry. We work to address statewide and sectoral issues and respond to meet the growing and diverse needs of our members, including individual operators, Regional Tourism Organisations, sector associations and other stakeholders including government agencies.
 
Employment Solutions
QTIC Workforce Capacity is the Skills Alliance for the tourism, hospitality and caravanning sector. Our role involves building strategic and local partnerships with industry and employers, engaging with all relevant stakeholders and ensuring access to the best possible skilling and employment solutions for businesses and staff, when they need them.
 
Queensland Tourism Awards
The Queensland Tourism Awards judging is coordinated by QTIC and involves a panel of 18 judges and a Chairperson.  The benefits of entering the tourism awards are not just confined to winners. By addressing the business-focused criteria in each category, operators put themselves through a rigorous process of self-analysis that supports their business planning and provides an accurate record of their business performance each year.
 
Networking
QTIC organises a range of events, from major lunches and dinners to exclusive boardroom lunches and topic specific functions with presentations from Ministers, business leaders and tourism and hospitality experts.  Through these events, we are able to offer networking opportunities and provide direct and effective input into government policy development.
 
News and Information
Information dissemination is a key benefit of membership. With a monthly newsletter, provision of presentations, reports and workshops on significant issues, QTIC members are better informed on market trends and issues affecting their business and are therefore more competitive in the market place.
 

More Information

Visit our Membership page or learn more about QTIC's support for tourism businesses on our Projects and Services page.  
 
Alternatively, please contact us on (07) 3236 1445 or info@qtic.com.au to discuss how we can support your tourism business.
 
As a membership-based, not-for-profit organisation QTIC does not provide funding for tourism projects, however we do provide letters of support for organisations applying for project funding.  
 
Grant opportunities and assistance programs can be found on the QTIC Grants Gateway.
 
 
QTIC does not carry out any marketing activities on behalf of the industry or industry operators.
 
Please visit Tourism and Events Queensland or phone (07) 3535 3535.  Operators can also contact your local Regional Tourism Organisation or Local Tourism Organisation.
 
Events

No, but there is a discount for QTIC members.  To become a member of QTIC please contact Kym Stephenson on 07 3236 1445 or email kym.stephenson@qtic.com.au

Cancellations are accepted, however no refunds will be given for cancellations received within three working days of the event.  A replacement may be nominated at no extra charge.

Click on the Event you wish to attend, enter the number of tickets you wish to purchase and click "Add to Cart". Then simply follow the prompts.

Membership

You can access the QTIC Projects and Business Support Summary which includes a snapshot of our current programs for members and the wider tourism industry.

Alternatively, please contact us and discuss how QTIC can support you and your tourism business.  Phone (07) 3236 1445, email info@qtic.com.au or send us a direct message via our Contact Us page.

You can create an online account here.
 
If you need further assistance, please view the Step-by-Step Account Registration Process or contact (07) 3236 1445.
 

 QTIC membership runs on a financial year. All memberships officially expire on 30 June, and payment of dues is expected by 31 July (30 day terms).

 A schedule of fees is available in the Membership area of the website which identifies the levels of membership and the associated costs for each.

You can pay on-line when you sign up, by cheque or direct deposit (details of which are provided on your invoice).  We also offer a monthly direct debit option.  Please contact accounts if you have any questions regarding payment options.

On the login screen, click the "Forgot your password?" option, enter your email address and submit the form. An email will be sent to you with a one-time link enabling you to login and change your password.

 QTIC membership is non-refundable but it is transferable where a change of ownership has taken place.

Yes! Members are given access to comment on news articles, and you can also answer and post new questions in our Q & A section.

 A list of membership benefits is available in the Membership area of the QTIC website.

You can update your contact information by logging in to your Member Portal, and then clicking the "Profile - Edit" link in the Member Navigation section on the left hand side.

 When your membership comes up for renewal, you will be notified via email. Simply follow the instructions in the email to renew your membership.

Organisation and operation of QTIC
You can create an online account here.
 
If you need further assistance, please view the Step-by-Step Account Registration Process or contact (07) 3236 1445.

QTIC is committed to transparency and accountability in providing quality services to our members and stakeholders.

Items of concern received against our facilities, services or staff are taken seriously and we deal with any issues thoroughly and fairly.

To discuss matters of concern, please contact Office Manager Claire Brown Claire.Brown@qtic.com.au or call (07) 3236 1445.  Concerns or issues will be discussed accordingly with the QTIC Chief Executive.

QTIC will respond to all concerns promptly and in writing, acknowledging receipt of the matter and advising next steps of discussion and resolution.

QTIC applies for, and has been successful in securing, various government funding grants for projects at both a national and state level.

Projects must align with QTIC’s core objectives and in the past have included funding for industry development and sustainability activities, disaster recovery activities, tourism and hospitality industry training and research activities.

The QTIC staff group works across five key organisational areas:

  • Business Operations
  • Advocacy and Industry Policy
  • Industry Engagement
  • Sustainable Businesses
  • Workforce Capacity

View the QTIC organisational chart or view current QTIC staff.

Prior to the AGM, normally held in October each year, nominations are called for candidates to fill vacancies left by those retiring under the rules.

Further information about nominating for a position on the QTIC Board can be found in the Constitution. Alternatively, please contact the QTIC Board Secretariat on (07) 3236 1445 or info@qtic.com.au.

The current QTIC Board of Directors are available for viewing on the QTIC Board web page.

A maximum of 10 industry representatives sit on the QTIC Board.

No, QTIC is a not-for-profit company limited by guarantee.

As a private sector, membership-based organisation, QTIC represents the interests of the tourism and hospitality industry across the state on a national and statewide basis.

For more information, please visit the About Us web page.