Frequently Asked Questions
No, but there is a discount for QTIC members. To become a member of QTIC please contact Kym Stephenson on 07 3236 1445 or email firstname.lastname@example.org
Cancellations are accepted, however no refunds will be given for cancellations received within three working days of the event. A replacement may be nominated at no extra charge.
We only accept credit card payments.
Click on the Event you wish to attend, enter the number of tickets you wish to purchase and click "Add to Cart". Then simply follow the prompts.
You can access the QTIC Projects and Business Support Summary which includes a snapshot of our current programs for members and the wider tourism industry.
QTIC membership runs on a financial year. All memberships officially expire on 30 June, and payment of dues is expected by 31 July (30 day terms).
A schedule of fees is available in the Membership area of the website which identifies the levels of membership and the associated costs for each.
You can pay on-line when you sign up, by cheque or direct deposit (details of which are provided on your invoice). We also offer a monthly direct debit option. Please contact accounts if you have any questions regarding payment options.
On the login screen, click the "Forgot your password?" option, enter your email address and submit the form. An email will be sent to you with a one-time link enabling you to login and change your password.
QTIC membership is non-refundable but it is transferable where a change of ownership has taken place.
Yes! Members are given access to comment on news articles, and you can also answer and post new questions in our Q & A section.
A list of membership benefits is available in the Membership area of the QTIC website.
You can update your contact information by logging in to your Member Portal, and then clicking the "Profile - Edit" link in the Member Navigation section on the left hand side.
When your membership comes up for renewal, you will be notified via email. Simply follow the instructions in the email to renew your membership.
Organisation and operation of QTIC
QTIC is committed to transparency and accountability in providing quality services to our members and stakeholders.
Items of concern received against our facilities, services or staff are taken seriously and we deal with any issues thoroughly and fairly.
To discuss matters of concern, please contact Office Manager Claire Brown Claire.Brown@qtic.com.au or call (07) 3236 1445. Concerns or issues will be discussed accordingly with the QTIC Chief Executive.
QTIC will respond to all concerns promptly and in writing, acknowledging receipt of the matter and advising next steps of discussion and resolution.
QTIC applies for, and has been successful in securing, various government funding grants for projects at both a national and state level.
Projects must align with QTIC’s core objectives and in the past have included funding for industry development and sustainability activities, disaster recovery activities, tourism and hospitality industry training and research activities.
Prior to the AGM, normally held in October each year, nominations are called for candidates to fill vacancies left by those retiring under the rules.
The current QTIC Board of Directors are available for viewing on the QTIC Board web page.
A maximum of 10 industry representatives sit on the QTIC Board.
No, QTIC is a not-for-profit company limited by guarantee.
As a private sector, membership-based organisation, QTIC represents the interests of the tourism and hospitality industry across the state on a national and statewide basis.
For more information, please visit the About Us web page.