QTIC pays tribute to volunteers in Queensland's tourism industry

Queensland’s peak industry body for tourism, the Queensland Tourism Industry Council (QTIC), has paid tribute to the thousands of volunteers who contribute to the state’s $23 billion tourism industry as part of celebrations for National Volunteering Week (9 to 15 May 2016).

Chief Executive Daniel Gschwind said volunteers working in tourism are among Australia’s 6 million volunteers who give their time to help others and contribute $200 billion to the Australian economy annually.

“Queensland’s tourism industry relies heavily on the knowledge, hours and passion of volunteers around the state,” Mr Gschwind said.

“QTIC operates a number of programs involving volunteer students, judges and mentors from Queensland’s tourism industry who freely give their time, expertise and enthusiasm and we sincerely appreciate their valuable contributions.

“QTIC enlists voluntary assistance from mentors as part of the QTIC Young Professionals Mentoring Program, various interns from university and training partners, and industry leaders participating in the QTIC Tourism Indigenous Employment Champions Network and the Promoting Indigenous Culture through Visitor Information Centres program.

“QTIC also relies on industry judges for the annual Queensland Tourism Awards, the Salute to Excellence awards, and the QTIC Prize for Innovation in Tourism,” Mr Gschwind said.

“We understand and appreciate the true value of volunteers in the tourism industry and we encourage others to say ‘thank you’ to all Queensland volunteers during National Volunteering Week.”

Queensland’s network of Visitor Information Centres (VIC) is a primary example of the value that volunteers bring to our industry. During 2015, more than 3 million visitors walked into one of Queensland’s 115 accredited Visitor Information Centres spending a total of $15.32 million on tourism products.

Six Queensland VICs recently began a pilot program, Promoting Indigenous Culture through Visitor Information Centres, which will see local Indigenous culture and their tourism products promoted through Visitor Information Centres across Queensland. The program is supported by funding provided by the Department of Aboriginal and Torres Strait Islander Partnerships.

National Volunteer Week is an annual celebration to acknowledge the generous contribution of Australia’s volunteers.

“Research tells us that volunteering makes a difference in people’s happiness. It’s proven that volunteers are happier, healthier and even sleep better than those who don’t volunteer,” said Brett Williamson OAM, CEO, Volunteering Australia.

Volunteers looking to donate their skills or services can connect with a worthy tourism program through the Tourism Volunteering Portal ( to find upcoming volunteering opportunities in tourism destinations or locally.

Tourism contributes $23 billion in expenditure to the Queensland economy and employs more than 230,000 people.

QTIC is the peak industry body for tourism in Queensland, acting as “The Voice of Tourism”. QTIC is a private sector, membership-based organisation which, since 2001, has worked to influence and shape the state’s tourism business environment.

More information about National Volunteering Week can be found on the Volunteering Australia website.

Media Contacts

Daniel Gschwind, Chief Executive, (07) 3236 1445 / 0419 219 795 /

Joanna Atzori, Communications Manager, (07) 3236 1445 / 0403 730 909 /