Public

Technology innovators recognised for tourism industry leadership

Queensland’s peak industry body for tourism, the Queensland Tourism Industry Council (QTIC), has celebrated innovative tourism businesses with the announcement of the annual 2016 QTIC Prize for Innovation in Tourism.

Gold Coast-based Newbook eManagement Technology, a cloud based Holiday Park, Hotel, Resort & Apartment Management Reservation System, was selected as the winner of the 2016 QTIC Prize for Innovation in Tourism and will receive $30,000 worth of business support.

Newbook eManagement Technology was recognised for its Interactive SMS system that places tourism operators at the forefront of a global industry with access to technology and innovative features no other Property Management System currently offers. The system features automated SMS messages sent to guests prior to check in and out, departure surveys, promotional upgrades, room security codes and weather warnings. 

QTIC member Tourism Tribe, a digital support service and online learning hub for tourism operators, was chosen as Runner Up and will receive free membership to the EarthCheck International Certification program valued at $3,800.

Tourism Tribe was recognised for their creation of a digital learning hub for the tourism industry that bridges the gap between consumer digital trends and industry adoption of technology, bringing together a community of like-minded people, support and learning resources in one place to help often isolated, time-poor small and medium business owners and managers to improve their tourism business.

The prize recipients were announced on World Tourism Day, Tuesday 27 September, by Tourism Minister Kate Jones.

Now in its fourth year, the QTIC Prize for Innovation in Tourism recognises micro* and small to medium* sized Queensland tourism enterprises that have demonstrated outstanding effort in innovation of products, services and processes in Queensland.

Courtesy of the Department of Tourism, Major Events, Small Business and the Commonwealth Games, Newbook eManagement Technology will receive $30,000 worth of business support and other prizes, including Stages 1 and 2 of the Velocis program delivered by the Australian Institute for Commercialisation.

QTIC Chief Executive Daniel Gschwind congratulated Newbook eManagement Technology and Tourism Tribe for their dedication to foster innovation within the tourism industry.

“The QTIC Prize for Innovation in Tourism is an opportunity for Queensland tourism businesses to be publicly acknowledged for their dedication to develop products, services or processes designed to drive the industry forward,” Mr Gschwind said.

“The QTIC Prize for Innovation in Tourism reinforces the importance of continually innovating to drive a competitive industry – an industry that contributes $23 billion in expenditure to the Queensland economy and employs 235,000 people.”

Tourism Minister Kate Jones said innovation played an important role in growing Queensland’s tourism industry.

“The Innovation in Tourism prize encourages tourism businesses to develop and adopt innovative tourism products and services,” Minister Jones said.

“New and innovative products will help us improve the visitor experience and attract more visitors to Queensland.

“I congratulate Newbook eManagement Technology and Tourism Tribe on this well-deserved recognition.”

The 2016 QTIC Prize for Innovation in Tourism was judged by  a panel of professionals, including Ron Apelt from the Department of Tourism, Major Events, Small Business and the Commonwealth Games, Professor Trevor Grigg from Carisgold and Adjunct Professor Peter Grant.

In addition to Newbook eManagement Technology and Tourism Tribe, other outstanding tourism businesses that entered the 2016 QTIC Prize for Innovation in Tourism included:

The announcement of the QTIC Prize for Innovation in Tourism coincided with the global observance of World Tourism Day on 27 September. This year’s theme for World Tourism Day was ‘Promoting Universal Accessibility’, focusing on the importance and immense benefits universal accessibility has and can bring to society.

QTIC acknowledges the invaluable contribution from our program partners the Department of Tourism, Major Events, Small Business and Commonwealth Games (Queensland Government), Qantas, RACQ, University of Queensland Business School, Advancing Queensland, Riverlife and EarthCheck.

QTIC is the peak industry body for tourism in Queensland, acting as “The Voice of Tourism”. QTIC is a private sector, membership-based organisation which, since 2001, has worked to influence and shape the state’s tourism business environment.

Winner - 2016 QTIC Prize for Innovation in Tourism

Newbook eManagement Technology www.newbook.cloud

Gold Coast-based Newbook eManagement Technology, a cloud based Holiday Park, Hotel, Resort & Apartment Management Reservation System, was selected as the winner and and will receive $30,000 worth of business support.

Newbook eManagement Technology was recognised for its Interactive SMS system that places tourism operators at the forefront of a global industry with access to technology and innovative features no other Property Management System currently offers. The system features automated SMS messages sent to guests prior to check in and out, departure surveys, promotional upgrades, room security codes and instant weather warnings. 

This innovative technology is revolutionising the way businesses run their tourism establishments and raising industry standards for Queensland Tourism. Being entirely new to the tourism and hospitality industry, the interactive SMS feature has helped hundreds of tourism operators throughout Queensland enhance their tourism experience by providing a personalised guest experience which is unique, convenient and efficient. The interactive SMS creates this personalised guest experience through an array of features. 

Newbook eManagement Technology won Gold for the Specialised Tourism Services category of the 2015 Queensland Tourism Awards, the state’s most prestigious recognition program for the tourism industry. Owner of Newbook eManagement Technology Brad Illich was awarded the Young Achievers Award at the 2014 Queensland Tourism Awards.

Runner Up - 2016 QTIC Prize for Innovation in Tourism

Tourism Tribe www.tourismtribe.com

QTIC member Tourism Tribe, a digital support service and online learning hub for tourism operators, was selected as runner up of the 2016 QTIC Prize for Innovation in Tourism and will receive free membership to the EarthCheck International Certification program valued at $3,800.

Tourism Tribe was recognised for their creation of a digital learning hub for the tourism industry that bridges the gap between consumer digital trends and industry adoption of technology, bringing together a community of like-minded people, support and learning resources in one place to help often isolated, time-poor small and medium business owners and managers to improve their tourism business.

Tourism Tribe is unique and provides an urgently needed new approach to industry e-enablement through a global community platform.  There is no other organisation in the Australian tourism industry providing a similar service. It was this gap in the market to assist tourism operators that drove their motivation to develop the platform.

The Tourism Tribe features and services are accessed in a supported environment, where members can engage with each other and trusted experts to benefit from their experience. Their primary market is the Australian small and medium sized tourism business operator and not for profit organisations including regional and local tourism organisations.


Media Contacts

Daniel Gschwind, QTIC Chief Executive, 0419 219 795 / Daniel.Gschwind@qtic.com.au

Brad Illich, Newbook eManagement Technology, 0411 755 441 / brad.illich@newbook.com.au

Liz Ward, Tourism Tribe CEO, 0419 578 200 / liz@digitalcoachinginternational.com

Comments

To develop leadership among professionals in the business sector. Business organizations are taking several kinds of beneficial steps, which provides suitable leadership developing opportunities. Under good leadership guidance, we are able to get good changes in different fields. Here from this story also, we are able to learn something better regarding leadership and its importance. Thanks for such a wonderful article.

Hi Matthew, thank you for your feedback and positive comments. We could not agree with you more on your point about leadership and it's impact on positive changes and innovation within teams. Best wishes for 2017. Kind regards, Kathleen Price - Communications Manager QTIC.