SIT20316 - Certificate II in Hospitality: Food & Beverage

Qualification Description

This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.

This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes, and coffee shops.

Possible job titles include:

  • Bar attendant
  • Cafe attendant
  • Catering assistant
  • Food and beverage attendant
  • Front office assistant
  • Porter
  • Room attendant

Qualification and Course Information

Participant Eligibility

Eligible participants include:

  • Australian citizen living in Queensland
  • Permanent resident of Australia living in Queensland
  • New Zealand citizen permanently residing in Queensland
  • Refugee and Humanitarian Visa holder living in Queensland
  • Temporary Visa holder living in Queensland with the necessary visa and work permits on the pathway to permanent residency

Entry Requirements

There are no entry requirements for this qualification.


  • Brisbane City
  • Coorparoo
  • South Brisbane
  • Fortitude Valley

Number of Participants

  • 36 participants


Program delivery partners include: Smartskill and Jobs Skills Queensland

This training is proudly funded and supported by the Queensland Government through its Skilling Queenslanders for Work initiative.

For more information about Skilling Queensland for Work, please contact our Workforce Development team on 07 3236 1445 or