If the tourism industry is to achieve success in the increasingly competitive national and international markets, all sectors of the industry must develop quality products and services that will meet the expectations of their customers. To achieve this goal, all businesses involved in the industry must pay close attention to their business practices to ensure that the services and products offered by them are reliable, consistent and predictable. Customer confidence will be the resulting outcome, which in turn will lead to increased profitability.
Businesses endorsed by tourism accreditation programs benefit from increased credibility, visibility and competitiveness. Accreditation programs help you focus on aspects of your business that provides resilience through leaner times, exploit better periods and further develop consistency of quality.
Click on the buttons below or the menu items on the left to find out more about Accreditation and Certification for Queensland's tourism businesses.
For further information, or to find out how your business can become accredited or certified, please contact:
Gemma Haskings, Accreditation Manager
firstname.lastname@example.org or (07) 3236 1445