Online workshop: Welcoming more customers – Accessible and inclusive tourism
Date: Tuesday 17 November
Time: 11:30am – 2:30pm
Location: Online
Learn practical ways to make your business more accessible
Queensland tourism operators are already doing great things to welcome visitors, but there’s always room to build on what’s working and make experiences even better.
Join this free, practical webinar with tourism and accessibility expert Giovanna Lever from Sparrowly Group and AccessA, who will share valuable insights and practical tips to help make your business even more accessible and inclusive.
Whether you run accommodation, tours, attractions or hospitality, this is your chance to learn from an expert, discover fresh ideas and explore how small improvements can help you welcome more customers.
What will you take away?
- Reach more customers: Better understand the needs of visitors with disability and the opportunities to attract a wider market.
- Build on what you’re already doing: Discover ways to make your existing visitor experiences even more welcoming and inclusive.
- Grow your team’s confidence: Gain practical tips for communicating with and supporting customers with different accessibility needs.
- Discover simple improvements: Explore affordable, achievable changes to your facilities, information and customer service.
- Turn ideas into action: Walk away with fresh insights and practical steps you can put into practice in your business.
You don’t need a big budget or specialist knowledge to make a difference. This free session is an opportunity to tap into expert knowledge, ask questions and build on the great work already happening across Queensland’s tourism industry.
Meet the speakers
Managing Director at Sparrowly Group and Co-Founder of AccessA
Head of Industry Engagement & Partnerships at Queensland Tourism Industry Council