Brett Fraser
Brett Fraser
Chief Executive Officer

Brett Fraser is the Chief Executive Officer of QTIC and joined Queensland’s peak tourism industry body in April 2022. Brett is an experienced senior executive with over 20 years’ global experience within the public and private sectors, spanning industries including tourism, international trade and investment, economic development, and mining and resources. With much of his early career focusing heavily on foreign investment and trade, Brett has had significant involvement in the facilitation of key tourism supply projects. His close involvement with the tourism industry developed when, prior to joining QTIC, Brett served as the CEO of the Brisbane Economic Development Agency, the Greater Brisbane Region’s tourism, trade and investment agency. There he guided the organisation through significant transformational change and played a key role in the economic recovery of Brisbane after the global pandemic.

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Brett Kapernick
Brett Kapernick
General Manager – Business Strategy & Deputy CEO

Brett is the Deputy CEO for Queensland’s peak tourism industry body – QTIC. Joining QTIC in July 2015, Brett has helped drive partnerships for the organisation which now has more than 3000 members. Brett has significant C-Suite experience and has held senior executive leadership roles over the past 20 years. With strong practical experience in strategic and operational planning, business growth and leadership of large scale transformational change, Brett has a proven record having managed and led large and complex organisations across a diverse range of industry sectors including education, travel and tourism. Prior to joining QTIC, Brett served as the Chief Operating Officer and Executive Director at the Southbank Institute of Technology. Southbank Institute was established as a Statutory Authority in 2008 and was the first public private partnership in Queensland. Previously he held an executive leadership role within Qantas Airways Ltd. Brett has and continues to hold roles on a range of state and national advisory committees, boards, and working parties. Currently, Brett represents QTIC on a range of tourism related advisory committees including education & training, digital economy and climate adaption to name a few. He is a fellow of the Australian Institute of Management and holds qualifications in business with post graduate qualifications in business administration and leadership from the University of Queensland and Mt Eliza Business School.

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Catherine Kristensen
Catherine Kristensen
Finance and Office Manager | EA to CEO

Catherine joined the QTIC team in July 2018. Prior to this role, Catherine was an owner/operator of Picnic Point Toowoomba. Picnic Point Toowoomba is an iconic tourism-based hospitality business located on the edge of the Great Dividing Range. Catherine sold out of this business in September 2017. In her role as business operator, Catherine was an active member of her local RTO and thoroughly benefited from the tourism training, support and networking that was available to members. Prior to her 14 years at Picnic Point, Catherine was co-owner of a very busy catering and events company located in Manly, Sydney. Catherine holds a Bachelor of Arts-Communications degree from University of Technology Sydney and has recently completed a Graduate Certificate of Business from The University of Southern Queensland. Catherine grew up on the outskirts of Sydney and moved to Queensland in 2003. In 1986, Catherine was an exchange student in Germany and enjoys travelling domestically and internationally.

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Emily Hanrahan
Emily Hanrahan
Receptionist

Emily became a member of the QTIC team in early 2022 when she took on the role of Receptionist. Over the last several years, Emily has dedicated herself to the tourism industry through her career and studies. After graduating from the University of Queensland with a bachelor’s degree in International Tourism and Hotel Management, Emily furthered her tourism studies by completing a Graduate Certificate in Sustainable Tourism Management from Central Queensland University. Emily has a wealth of experience in hospitality, having worked throughout Australia and London in various capacities from front of house to barista and receptionist. She aspires to continue her career in tourism, with a particular focus on sustainability. When she is not working, Emily enjoys reading and painting with watercolour, and can often be found in the surf bodyboarding or travelling to various Queensland destinations.

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Cat Riddle
Cat Riddle
Communications Officer

Cat joined the QTIC team in September 2021 as the Communications Officer. Within her role, Cat is responsible for coordinating both internal and external QTIC communication. Cat holds a Bachelor of Social Science (Communications and Sociology) degree from Monash University and has over 7 years’ experience delivering strategic communication in the private, non-profit, and community and volunteer services sectors. She is excited to work within the tourism industry and to help our members have their valuable voices heard. When she is not working, Cat enjoys spending time with her family. She can also often be found with her nose in a book or behind a digital tablet, as she is an avid reader and digital artist.

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Dr Esther Anderson
Dr Esther Anderson
Senior Research and Policy Officer

Dr Esther R Anderson (they/them) joined the QTIC team in June 2021 as a Senior Research & Policy Officer. Esther holds a Bachelor of Arts (Anthropology & Social Justice) with First Class Honours from the University of Southern Queensland and completed their PhD in Anthropology at the same institution in 2021. Their research looked at working holidaymakers undertaking seasonal agricultural labour in regional Queensland in the context of place, temporariness, and belonging. They are also a member of the Australian Anthropological Society. A naturally curious person, Esther is drawn to research by a need to know everything about people and places. In their spare time, Esther is a film photographer, avid permaculture gardener, and rescue cat parent who regularly goes camping and hiking.

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Rhonda Appo
Rhonda Appo
Indigenous Program Manager

Rhonda has been a core member of the QTIC team since 2013 when she was employed to coordinate the QTIC Indigenous Employer Champion Network. Over the last eight years, Rhonda has continued to advocate for and drive Indigenous engagement across the tourism industry. She uses practical tools, case studies and industry support to promote the recruitment of Indigenous employees across the tourism industry and to support where she can the development of new Indigenous tourism businesses. As a proud Mamu woman, Rhonda is able to apply her skills and knowledge to supporting tourism operators and driving change and influence across the sector. Rhonda’s passion runs deep and she was instrumental in instigating and continuing to support the Indigenous Employee Networks, the on-going development of the Champions Network and advocating for the Year of Indigenous Tourism. Recently she was appointed to the National Indigenous Tourism Advisory Group (NITAG). In her spare time she enjoys spending time with her children and grandchildren and planning her next big trip!

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Shae Davis
Shae Davis
Project Officer, Indigenous Programs

Shae joined QTIC in 2019 as the Indigenous Project Officer. She works with Rhonda Appo, Indigenous Program Manager and the Indigenous Champions Network across a range of strategic activities to support the sustainable growth of Indigenous tourism in Queensland. Shae is enjoying learning about Indigenous culture, working with Queensland tourism operators and supporting the development and implementation of the First Nations Tourism Plan. She is eager to continue to grow within her role at QTIC and the tourism industry as a whole. Prior to this role, Shae studied a Bachelor of Business with a Major in Tourism, Leisure and Event Management at the University of Sunshine Coast.

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Charlotte Rice
Charlotte Rice
Senior Project Officer – Membership and Events

Charlotte joined the QTIC team in the role of Senior Project Officer – Membership and Events in 2019. She is responsible for coordinating all membership activities, managing the events program and assisting with corporate partnerships. Charlotte holds an undergraduate and postgraduate degree from the University of Queensland and has more than 15 years’ experience working across events, marketing and communications. She has held positions within private corporations, government and the not-for-profit sector. She is currently studying her MBA part-time. In her spare time, Charlotte enjoys travelling, spending time with family and attending performing arts shows.

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Kathryn Moody
Kathryn Moody
Workforce Development Manager

Kathryn originally joined QTIC in September 2011 working on various projects including the Productivity Places Program, and developing the QTIC Registered Trade Skills Pathway program. She then returned in 2017 after three years away. Kathryn is a meticulous contract manager and strategic planner who actively participates and follows current state, federal and international policy relative to contract management. Kathryn possesses, strong knowledge and experience in tender development, contract negotiation and management, human resource acquisition, and operational management related to Vocational Education and Training. Kathryn has more than 20 years, experience within the Hospitality and VET sector.

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Emily Ellis
Emily Ellis
Project Officer-Accreditation

Emily joined QTIC in July 2019 in the role of Project Officer – Accreditation. She will be managing the programs under the new Quality Tourism Framework; Quality Tourism Accreditation (previously ATAP) and Star Ratings. Emily has studied in the fields of communications, business and tourism management, and joins QTIC with five-years’ experience managing Ecotourism Australia’s suite of sustainability certification programs. She also has diverse experience working in various tourism and hospitality roles in Australia, the UK and Samoa. Emily finds great satisfaction in helping others succeed and looks forward to working with Queensland’s tourism operators as they work through the Quality Tourism Framework. Outside of work, Emily enjoys photography, travel and adventure. She is a keen camper, hiker and climber, often found recharging her batteries in nature. She is also pursuing further study in the field of Psychology.

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Olivia Wyles
Olivia Wyles
Project Officer

Olivia joined the team in April 2021 in the role of Project Officer - Tourism Training and Skills Strategy, coordinating the delivery of the Careers Roadshow across the state. Having completed studies in the areas of International Relations, History and French, before coming to QTIC, Olivia worked in England and Australia in Performing Arts, hospitality, and health fields. Olivia has a passion for travel, history and family and is excited about bringing her mixed work experience to the Workforce Development team to help make a difference to some of the industry’s current challenges.

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Etta Jones
Etta Jones
Graduate Project Officer

Etta joined the QTIC team in January 2022 as a Graduate Project Officer. She works closely with various senior QTIC project managers, assisting in the coordination of significant events and projects. Having recently graduated from QUT with a double degree in Business and Creative Industries majoring in Marketing and Entertainment Industries, Etta brings a wealth of contemporary knowledge on the events industry to the QTIC team. In her spare time, Etta enjoys watching movies and attending live music events.

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Livia Tramontina
Livia Tramontina
Project Manager Tourism Training & Skills Strategy

Livia joined QTIC in July 2021 in the role of Project Manager – Tourism Training & Skills Support Strategy (TTSSS) to ensure the development and progression of the TTSSS Implementation Plan. She also acts as secretariat for the Tourism Workforce Steering Committee. Over the last seven years, Livia has worked in the international education industry in various roles involving stakeholder engagement and vocational and higher education pathways. She is passionate about education and lifelong learning, and has recently completed a Master in Business Administration. When not walking or cycling around Brisbane, she enjoys practicing yoga, swimming and going to the movies.

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