Daniel Gschwind

Chief Executive 

Daniel Gschwind is the Chief Executive of QTIC – Queensland’s peak tourism industry body with more than 3000 regional members.

Daniel represents QTIC on various committees and advisory boards including the Tourism Research Advisory Board, University of Queensland Industry Advisory Board, the Griffith Institute for Tourism Advisory Board, the Bond University Regional Advisory Board, the GBRMPA Tourism Reef Advisory Committee (TRAC) and the Reef and Rainforest Research Centre (RRRC). He is a member of Jobs Queensland and is the deputy chair of the Australian Tourism Industry Council (ATIC) and is chair of Australian Tourism Awards.

Daniel is an Adjunct Professor at the University of Queensland Business School. He is the Honorary Consul of Switzerland for Queensland.

Daniel holds an honours degree in economics from the University of Queensland and has worked as a senior economist with Queensland Treasury. He is a Vice Patron of Surf Life Saving Queensland, and an Ambassador for the Queensland Museum Foundation, the Queensland Plan, and the World Tourism Forum. Daniel is also on the Inspiring Australia – Queensland program reference group.

He has previously been involved in yacht charter operations in the Mediterranean and the Caribbean for ten years.

Email Daniel or find him on LinkedIn

Brett Kapernick

Deputy CEO & General Manager – Business Strategy

Brett is the Deputy CEO for Queensland’s peak tourism industry body – QTIC. Joining QTIC in July 2015, Brett has helped drive partnerships for the organisation which now has more than 3000 members.

Brett has significant C-Suite experience and has held senior executive leadership roles over the past 20 years. With strong practical experience in strategic and operational planning, business growth and leadership of large scale transformational change, Brett has a proven record having managed and led large and complex organisations across a diverse range of industry sectors including education, travel and tourism.

Prior to joining QTIC, Brett served as the Chief Operating Officer and Executive Director at the Southbank Institute of Technology. Southbank Institute was established as a Statutory Authority in 2008 and was the first public private partnership in Queensland. Previously he held an executive leadership role within Qantas Airways Ltd.

Brett has and continues to hold roles on a range of state and national advisory committees, boards, and working parties. Currently, Brett represents QTIC on a range of tourism related advisory committees including education & training, digital economy and climate adaption to name a few. 

He is a fellow of the Australian Institute of Management and holds qualifications in business with post graduate qualifications in business administration and leadership from the University of Queensland and Mt Eliza Business School.

Email Brett or find him on LinkedIn.

Catherine Kristensen

Finance & Office Manager & EA to the CEO

Catherine joined the QTIC team in July 2018. Prior to this role, Catherine was an owner/operator of Picnic Point Toowoomba. Picnic Point Toowoomba is an iconic tourism-based hospitality business located on the edge of the Great Dividing Range. Catherine sold out of this business in September 2017. 

In her role as business operator, Catherine was an active member of her local RTO and thoroughly benefited from the tourism training, support and networking that was available to members.

Prior to her 14 years at Picnic Point, Catherine was co-owner of a very busy catering and events company located in Manly, Sydney.

Catherine holds a Bachelor of Arts-Communications degree from University of Technology Sydney and has recently completed a Graduate Certificate of Business from The University of Southern Queensland.

Catherine grew up on the outskirts of Sydney and moved to Queensland in 2003. In 1986, Catherine was an exchange student in Germany and enjoys travelling domestically and internationally. 

Email Catherine or find her on LinkedIn.

Eliza Chalmers


Eliza joined QTIC in September 2019 and comes with previous experience in the tourism industry.

Eliza has previous experience interning at Ecotourism Australia and is currently studying a Bachelor of Sustainable Enterprises at Griffith University.

She is looking forward to working in the tourism industry and meeting new people. Some of her hobbies include; hiking, camping and surfing.

Email Eliza.

Rhonda Appo

Indigenous Program Manager

Rhonda joined the QTIC team in 2013 to coordinate the QTIC Indigenous Employer Champions Network and the newly formed Indigenous Employee Network.

The nature and diversity of work undertaken by Rhonda over the past decade has given her extensive knowledge and understanding of employment and training issues for Aboriginal and Torres Strait Islander people. Her links with Indigenous communities throughout Australia has given Rhonda the opportunity to actively drive change and innovation through the use of e-learning and emerging technologies for life-long learning.

She is passionate about ensuring Indigenous people become empowered and be active participants in the economy. In her spare time, she enjoys spending time with family and friends and planning for the next big trip.

Rhonda is a Mamu woman from Far North Queensland and her father's people are the Gooreng Gooreng people from South East Queensland.

Email Rhonda or find her on LinkedIn.

Shae Davis

Indigenous Project Support Officer

Shae joined QTIC in 2019 as the Indigenous Project Officer. She works with Rhonda Appo, Indigenous Program Manager and the Indigenous Champions Network across a range of strategic activities to support the sustainable growth of Indigenous tourism in Queensland.

Shae is enjoying learning about Indigenous culture, working with Queensland tourism operators and supporting the development and implementation of the First Nations Tourism Plan. She is eager to continue to grow within her role at QTIC and the tourism industry as a whole.

Prior to this role, Shae studied a Bachelor of Business with a Major in Tourism, Leisure and Event Management at the University of Sunshine Coast.

Email Shae 


Emily Ellis

Project Officer-Accreditation

Emily joined QTIC in July 2019 in the role of Project Officer – Accreditation. She will be managing the programs under the new Quality Tourism Framework; Quality Tourism Accreditation (previously ATAP) and Star Ratings.

Emily has studied in the fields of communications, business and tourism management, and joins QTIC with five-years’ experience managing Ecotourism Australia’s suite of sustainability certification programs. She also has diverse experience working in various tourism and hospitality roles in Australia, the UK and Samoa.

Emily finds great satisfaction in helping others succeed and looks forward to working with Queensland’s tourism operators as they work through the Quality Tourism Framework.

Outside of work, Emily enjoys photography, travel and adventure. She is a keen camper, hiker and climber, often found recharging her batteries in nature. She is also pursuing further study in the field of Psychology.
Email Emily or find her on LinkedIn

Kathryn Moody

Workforce Development Manager

Kathryn originally joined QTIC in September 2011 working on various projects including the Productivity Places Program, and developing the QTIC Registered Trade Skills Pathway program. She then returned in 2017 after three years away.

Kathryn is a meticulous contract manager and strategic planner who actively participates and follows current state, federal and international policy relative to contract management. Kathryn possesses, strong knowledge and experience in tender development, contract negotiation and management, human resource acquisition, and operational management related to Vocational Education and Training. Kathryn has more than 20 years, experience within the Hospitality and VET sector.

Email Kathryn or find her on LinkedIn


Louise Medcalf

Project Officer (Mon, Tues, Wed)

Louise joined the QTIC team in November 2019, and has previous experience working in project and event management for professional and not for profit organisations. As the Tourism Capability Program Project Officer, Louise will oversee all administrative activities related to the project.

She is looking forward to working in the tourism industry and exploring regional Queensland.

Email Louise.

Taneil Thornberry

Communications Officer

Taneil joined QTIC in July 2019 and brings media industry experience to the QTIC team.

Taneil has a background in Journalism and has a strong passion for storytelling. She graduated with a Bachelor of Communications (Journalism) from Charles Sturt University, Bathurst. 

Growing up in country NSW, Taneil understands the importance of community and tourism. Taneil has been fortunate to travel throughout the world and across Australia and is keen to keep on exploring whenever she gets an opportunity.

She has an interest for all things outdoors, hiking, cooking and sport. Taneil is excited about this new chapter of her career and looks forward to making a difference within the tourism industry.
Email Taneil or find her on LinkedIn

Tracey Capes

Senior Project Officer

Tracey  joined the QTIC team in the role of Senior Project Officer – Major Events and is primarily responsible for managing the annual program of activities for the Queensland Tourism Awards, QTIC’s pinnacle event that recognises and showcases Queensland’s finest tourism operators.

Tracey holds a Bachelor degree from the University of South Australia with over 15 years’ experience across the fields of event management, stakeholder engagement, partnerships and administration. She has held positions within large and small organisations in the corporate, not for profit, community and volunteer sectors.

Other than spending time with her family, Tracey loves being outdoors particularly on the water participating in the sport of rowing.

Email Tracey


Charlotte Rice

Senior Project Officer

Charlotte has recently joined the QTIC team in the role of Senior Project Officer – Membership and Events. She is responsible for coordinating all membership activities, managing the events program and assisting with corporate partnerships.

Charlotte holds an undergraduate and postgraduate degree from the University of Queensland and has more than 10 years’ experience working across events, marketing and communications. She has held positions within private corporations, government and the not-for-profit sector. She is currently studying her MBA part-time.

In her spare time, Charlotte enjoys travelling, spending time with family and attending performing arts shows.

Email Charlotte

Luisa Grant

Luisa joined the QTIC team in October 2020 in the role of Project Manager Tourism Training and Skills Strategy. Previously Luisa was the Owner/Chief Executive Officer of a Registered Training Organisation that specialised in Hospitality, Accounting and Business qualifications for 13 years. After deciding it was time for a change, Luisa successfully sold the RTO to pursue other career interests. Luisa has over 30 years’ experience in business with strong skills in Management, Finance, Compliance, Governance and Vocational Education, working predominately in management positions for corporate and not for profit organisations. Luisa is from Brisbane and in her spare time, enjoys spending time with her family and friends.

>> View our Staff and Board Organisational Chart.