Protecting your tourism business from unexpected challenges starts with having the right plan in place. The Risk Management program is a practical, easy-to-use online toolkit that helps your business identify, assess and manage the risks most relevant to your operations.
Designed specifically for tourism businesses, the program guides you through creating a personalised risk management plan covering areas such as safety, staff, equipment, finances, reputation and natural disasters. You’ll gain a clearer understanding of potential risks, how to reduce them and what steps to take if an incident or disruption occurs.
The program helps strengthen your day-to-day operations, improve business preparedness and support faster recovery when challenges arise, giving you greater confidence in running your business.
Businesses accredited through the Sustainable Tourism or Star Ratings programs can register and begin the Risk Management program at any time via the Quality Tourism Australia portal.
For more information, download the Risk Management program guide.
Success stories
Disaster can happen to anyone. Queensland operator, BIG4 Adventure Whitsunday Resort, have had their business impacted on several occasions by extreme weather events.
Their story shares the importance of crisis management and how it helped their business respond quickly and recover effectively.
- Format - Easy-to-follow online tools that guide you step by step to build your own tailored risk management plan.
- Focus areas - Understanding risks that could impact your business, how likely they are to occur, and how to reduce their impact and respond confidently.
- Support - Practical templates, examples and guidance from the QTIC Accreditation Team.
- Outcome - A personalised risk management plan that helps strengthen your business, improve preparedness and demonstrate your commitment to safety and resilience.
Businesses holding accreditation through the Star Ratings program or Sustainable Tourism program can register and commence the Risk Management program at any time via the online Quality Tourism Australia portal.
To discuss the Accessible Tourism program and how your business can get involved, contact QTIC’s Accreditation Team at [email protected] or send us a message through our contact page.